Paint Protection Film Q&A

Researching the right shop to protect your vehicle is worth the time. Below is a set of questions you can use when interviewing any PPF shop. The answers shown are how we operate at Glänzen PPF + Ceramic Coatings. If another shop gives a very different answer, it’s worth asking why.

On pricing: we won’t be the cheapest. We price fairly at national market rates so we can use quality materials, work carefully, and be here long-term to support you.

Regardless of whether you choose us, we’ll be here to help with any car care questions or referrals you need. We’re a relationships-first business, not a transactional one.

Branding & Training

Are you aligned with reputable brands and trained on current techniques?

Yes. We work with top-tier film manufacturers and stay current on cutting software, prep, install, and aftercare practices. We’ll explain why we recommend a specific film for your use case instead of pushing a one-size-fits-all product.

We also attend training around the country, and even host public trainings at our shop. We are one of the few shops in this area helping to train PPF installers on a public level.

Preparation & Process

What is your paint prep before film goes on?

Strip wash, iron decontamination, clay, panel-by-panel alcohol wipe, and a light single-stage polish when needed that removes roughly 50–60 percent of defects for clarity under film. Heavier correction is available on request.

Do you disassemble parts for cleaner coverage?

When it improves results and is safe. Mirrors, badges, vents, and select trim may be removed or loosened with proper protection. Hardware is bagged and torque-spec reinstalled. If a part is fragile, we explain the tradeoff and offer options. For badges, we recommend removal for a clean, long-lasting install. We do not reinstall badges by default, but can order OEM replacements at cost and install them if you prefer.

Do you cut material on the car?

No. We do not freehand cut the material on your paint, a process known as “bulk installation”. We use a robot to cut the material from 3D scans fit perfectly for your vehicle. Minor trimming happens after placement when needed.

Do you wrap edges and minimize seams?

Yes, when panel design allows and without stressing the finish. We avoid unnecessary seams and use relief cuts where needed for longevity.

Full front vs. partial, how do I choose?

Full front protects the highest impact zones and eliminates the visible hood line. Partial is a budget option and has a visible edge. If you drive highways or prefer a cleaner look, full front is the standard. Full front also avoids a fade line at the partial edge over time.

Tools, Materials & Environment

Which film do you install and what thickness?

We primarily install name-brand films in the 8 mil class with 10-year warranties. Modern premium films are very similar in quality compared to 5+ years ago. We’ll match film to your goals, whether that’s self-healing gloss, matte, black, or specialty finishes. Current reputable films include STEK, Xpel, UltraFit, Geoshield, Optical, and Global - You can’t go wrong with any of these.

Will it look factory?

Quality film has a very light texture like OEM clear. It should not mute color or create waves. Matte film should look even and consistent. Factory matte paint can show a slight tone difference next to a PPF-covered panel. We’re happy to show finished cars indoors and outside.

Is your installation area climate-controlled?

Yes. We control temperature and humidity, use very bright inspection lighting, and wash with deionized spot-free water.

Do you have filtration, lifts, and peel boards to reduce contamination?

Yes. We built beyond industry norms with raised flooring to reduce kicked-up dust, portable glass peel boards near the vehicle, air filtration with frequent air exchanges, and vehicle lifts so we can work at eye level on lower sections.

Quality Control & Documentation

What is your check-in process?

We photograph your vehicle thoroughly at drop-off and log the VIN and mileage. We can also report your protection investment to Carfax. Please bring the car clean so we can review any concerns together and keep the workspace cleaner.

Do you measure paint thickness or check repainted areas?

Yes. We use a micron-level paint gauge, document thin or repainted panels, and adjust technique. A PDF report is available on request at drop-off.

What’s the acceptable quality at your shop?

Minor dust nibs near tight edges can be unavoidable with any film. We work to minimize them and will correct anything noticeable during install or at your follow-up. The goal is to provide real-world protection from chips and scratches with the cleanest presentation possible.

Service, Support & Liability

What if something happens to my vehicle while it’s with you?

We are fully licensed and insured with garagekeepers coverage. If damage occurs, we notify you immediately and manage the repair. Our shop is monitored with facial recognition cameras and alarms.

Do you provide pickup, delivery, or a loaner?

Yes. We offer pickup and delivery for a small fee. After-hours drop-off or pickup is available with an access code. We also offer Tesla Model Y and Model 3 rentals at our cost, about $70 per day. Some packages include a complimentary Tesla loaner.

How long will the install take?

Full front is typically 1–2 days with an overnight cure. Whole body is usually 3–5 days, depending on complexity and any disassembly. You receive a written timeline before we start. We tend to schedule more time than we think we’ll need, so we never have to rush an installation.

Warranty & Business Stability

What happens to my PPF warranty if your shop closes or I move?

Your warranty is with the film manufacturer and follows the vehicle. If you move, we’ll help you locate a vetted shop and provide your paperwork.

What exactly is covered under the manufacturer's warranty?

Film defects under regular use, including yellowing, cracking, bubbling, and delamination. Impact damage is not a defect. We also back our installation quality during the cure period and correct early edge lift or missed debris. We include a complimentary two-week follow-up appointment to inspect and trim, and we fix anything that doesn’t meet industry standards.

How long is the warranty term?

 
Our primary films carry a 10-year warranty. Specialty options can differ. Your coverage is listed on your quote.

Maintenance & Aftercare

What should I do right after installation?

Do not wash for 7 days. Moisture, small bubbles, and faint haze are normal during cure. Park in the sun when you can. Do not press bubbles or pick edges. We’ll address anything that remains at your two-week follow-up.

How do I wash going forward?

Hand wash or touchless only. Avoid brush washes. If you use a pressure washer, stay at least 3 feet from PPF edges and use a wide fan pattern. Use pH-neutral soap and clean, dry towels. Remove bugs, sap, and water spots promptly with safe cleaners. Wash at least every two weeks, preferably once a week.

Do you offer a follow-up visit?

Yes, complimentary at two weeks. We inspect edges, address small issues that can appear during cure, and answer care questions. If you ever see an edge lift larger than a thumbnail, contact us and we’ll handle it. Please don’t manipulate bubbles or edges yourself.

Can I add ceramic coating on top of PPF?

Yes. We offer coating systems formulated for film. They reduce maintenance effort and make cleaning easier. They do not replace the chip resistance of PPF.

Pricing & Transparency

What determines price, and what is included?

Coverage area, film type, disassembly level, and vehicle design complexity. Your quote includes coverage maps, panel count, any paint correction, and whether a ceramic top coat is included. Old-film removal is quoted separately after a test section. Please tell us if any panels have been repainted.

Common Myths & Straight Talk

Is PPF completely invisible?

No. We minimize edges and seams and hide them when panel design allows. A trained eye can find edges. Zero visible edges everywhere is not realistic.

Will PPF stop every rock chip?

It dramatically reduces chips and pitting. Extreme impacts can still mark or puncture film. The film takes the hit and can be replaced without repainting the panel in most cases.

Can you install over defects and make them disappear?

Film can mask many light to medium swirls. It will not hide deep scratches, sanding marks, or raised touch-up. Proper prep is the difference between “covered” and “factory-clean.”